TY  - BOOK
AU  - Roy Lilley
TI  - Dealing with difficult people
SN  - 07494 47516
U1  - 953.04 ROY 
PY  - 2006///
CY  - Kogan Page
PB  - London and Philadelphia
KW  - MANAGEMENT - People
KW  - MANAGEMENT - Managers
UR  - /multimedia/pdf/Dealing with Difficult People.pdf
UR  - /multimedia/covers/Dealing with difficult people.jpg
ER  -